PRIVACY
POLICY
The information on this website and in the newsletter is for information purposes only. The use of the information does not create a contractual relationship between COACHING | natalie gratwohl and the user.
We protect your privacy and your private data. Our processing of the personal data of natural persons who contact us is limited to the data necessary for the provision of our services, the maintenance and the functionality of our website. We collect, process and use your personal data exclusively in accordance with the content of these data protection provisions and the applicable data protection regulations, in particular the Swiss Data Protection Act (DSG) and the Data Protection Ordinance (DSV). These data protection provisions regulate which personal data we collect, process and use about you. We therefore ask you to read the following information carefully..
By disclosing your data to us, in particular by contacting us, concluding a contract with us or using our website, you consent to the data processing described here and in particular to the processing of data abroad (see section 8 below).
1. Person responsible
COACHING | natalie gratwohl (hereinafter referred to as "I", "Natalie Gratwohl" or "COACHING | natalie gratwohl") is the controller of the personal data of customers and users of the website (hereinafter referred to as "you") within the meaning of DSG.
2. Principles of data processing
When processing data, we take into account the processing principles of lawfulness, proportionality, purpose limitation, transparency - in particular the fulfilment of information obligations - and data security.
3. General purpose of use
We use your personal data for the following summarised purposes:
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To ensure that we can present our website to you in the most effective and interesting way possible.
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To inform you about news and changes to our services.
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To enable you to participate in interactive offers (e.g. newsletters) if you wish to do so
Which data we process in detail and for what purpose is described in the following sections of this privacy policy.
4. Description and scope of data processing
4.1. Type of personal data processed
Personal data within the meaning of the Data Protection Act is all information relating to an identified or identifiable natural person (hereinafter "data subject").
When you contact us, we collect the following personal data from you: Your name and gender, your e-mail address, your address(es) and your telephone number(s).
Personal data also includes information about your use of our website. In this context, we collect the following data by name: the IP address of the device you use to access our website (hereinafter "your IP address"), the location from which you access data from our website, your usage behaviour on our website (which parts of the website you access) and other connection data and sources that you access. This is usually done through the use of log files and cookies. You can find more detailed information on this in sections 5 to 8 of this privacy policy.
The processing of your personal data depends on the purpose with which you contact us and the communication channels used (e.g. in person in the shop, via the website or other communication channels such as e-mail or telephone). You can find more information on this in the following sections of this privacy policy.
4.2. General communication
When you contact us - whether in person, via the website or by other means - we process the data you provide in this context and which is required to deal with your request, in particular any customer history in our industry software. In addition to the data provided by you, we process the following personal data, depending on the request: Name, address, e-mail address, address, telephone number and data on previous contracts.
Data from this communication may be stored on our mail server in our industry software and in the case of communication by e-mail or via the contact form on our website. In this context, we would like to point out that data transmission on the Internet, especially when communicating by e-mail, can have security gaps and complete protection of data against access by third parties is not possible.
5. Data processing when using our website
5.1. Data processing
When you access our website, the following data is stored in log files: Your IP address, date, time, browser request and generally transmitted information about the operating system or browser. In addition, the status and the amount of data transferred as part of this enquiry are recorded. We also record the website from which you access our site. If we collect your IP address, it is only stored for the duration of your use of the website and is then immediately deleted or anonymised by shortening it.
We use this data for the operation of our website, in particular to detect and eliminate errors on the website, to determine the utilisation of the website and to make adjustments or improvements. This usage data also forms the basis for statistical, anonymous analyses so that trends can be identified which we can use to improve our services accordingly.
5.2. External links
Despite careful checking of the content, we accept no liability for the content of external links on our website. The operators of the linked pages are solely responsible for their content and compliance with data protection laws.
5.3. Data processing by third parties
External plugins, scripts and embedded images, videos and iFrames are used to extend the functions and content of our website. As this content is loaded from external websites, customer-related data may be forwarded to the operators of these external websites (hereinafter referred to as "services"). In particular, the following data is involved: Your IP address, date, time and duration of access, browser request and generally transmitted information about your operating system or browser. Some services also set cookies (see section 5.4), which allow customers to be tracked and recognised across websites..
As the provider of our website, we have no knowledge of the data collected or processed by these services. Nor do we have any knowledge of or influence over what data these services process in detail and what they use your data for. However, we would like to point out below which services we have included and where you can find further information on their data processing.
5.3.1. Google Maps
Our website uses Google Maps API to visualise geographical information. When using Google Maps, Google Inc., based in the USA, also collects, processes and uses data about the use of the map functions by customers.
You can find more information about data processing by Google in general in the Google privacy policy (https://policies.google.com/privacy?hl=de#infocollect). You can also change your personal data protection settings in Google's data protection centre (https://policies.google.com/privacy?hl=de). Detailed instructions on managing your own data in connection with Google products can be found here: https://support.google.com/accounts/answer/3024190.
5.3.2. Youtube
We use YouTube on our website to play video files. YouTube LLC, based in the USA, calls up your IP address when you access our website and installs cookies on your computer. When you click on the video, your IP address is transmitted to YouTube and YouTube learns that you have watched the video..
If you are logged in to YouTube with your own user account, this information will also be assigned to your user account. If you do not wish this to happen, you must log out of YouTube before visiting this website.
Further information can be found in YouTube's privacy policy (https://www.youtube.com/howyoutubeworks/user-settings/privacy).
5.3.3. Vimeo
Plugins from the video portal of Vimeo LLC, based in the USA, are integrated on our website. Each time you access a page that offers one or more Vimeo video clips, a direct connection is established between your browser and a Vimeo server in the USA. Information about your visit and your IP address is stored there. By interacting with the Vimeo plugins (e.g. clicking the start button), this information is also transmitted to Vimeo and stored there.
If you have a Vimeo user account and do not want Vimeo to collect data about you via this website and link it to your membership data stored with Vimeo, you must log out of Vimeo before visiting this website.
In addition, Vimeo calls up the Google Analytics tracker via an iFrame in which the video is called up. This is Vimeo's own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website, including your IP address, to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
The privacy policy for Vimeo with more detailed information on the collection and use of your data by Vimeo can be found in Vimeo's privacy policy (https://vimeo.com/privacy).
5.3.4. Facebook
Plugins of the social network Facebook of Meta Platforms Inc. based in the USA are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account..
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account before visiting our website.
You can find more information on this in Facebook's privacy policy at https://www.facebook.com/about/privacy.
5.3.5. Instagram
Plugins of the social network Instgram of Meta Platforms Inc. based in the USA are integrated on our pages. You can recognise the Instagram plugins by the Instagram logo or the "heart button" ("Like") on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/products/instagram
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Instagram receives the information that you have visited our site with your IP address. If you click on the "Like" button while you are logged into your Instagram account, you can link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our pages with your user account.
If you do not want Instagram to be able to associate your visit to our pages with your Instagram user account, please log out of your Instagram user account before visiting our website.
You can find more information on this in Instagram's privacy policy at https://privacycenter.instagram.com/
5.4. Cookies
5.4.1 General information
We use cookies on our website. Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. The information stored and returned in the cookie enables our website to recognise if you have already accessed and visited it with your web browser. However, only the cookie itself is identified on the end device. Any further storage of personal data only takes place if you give us your express consent or if this storage is absolutely necessary in order to be able to use the service offered and accessed. Cookies can also be set by external services (Google Analytics or AdWords, newsletter providers)..
We use cookies, for example, to optimise the display of our website according to your preferences. We also use cookies to temporarily save your selected services and entries when you fill out a form on the website so that you do not have to repeat the entry when you call up another subpage. Cookies may also be used to identify you as a registered user after you have registered on the website without you having to log in again when you access another subpage..
5.4.2. Consent to the use of cookies on our website
Cookies that are not strictly necessary to provide the services on our website are only used after you have given your consent. By giving your consent to the use of cookies on the basis of a notice provided by us on the website ("data protection banner"), you consent to the use of cookies.
5.4.3. Types of cookies
We distinguish between three categories of cookies.
5.4.3.1. Strictly necessary cookies
Strictly necessary cookies ensure that our website functions properly and securely. This means that this website cannot be used as intended without these cookies. This type of cookie is used exclusively by us as the operator of the website (first party cookies) and all information stored in the cookies is only sent to our website.
The following strictly necessary cookies are used on our website:
· Session Cookies
· Cookies to save your selected settings for saving cookies
Strictly necessary cookies cannot be deactivated or activated individually. However, you have the option of generally deactivating cookies in your browser at any time (see section 5.4.4 below). However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
5.4.3.2. Analysis and statistics cookies
Analysis and statistics cookies collect information about how our website is used in order to improve its attractiveness, content and functionality. These cookies help us, for example, to determine whether and which subpages of our website are visited and what content customers are particularly interested in. The number of visits to a page, the number of subpages accessed, the time spent on our website, the order of the pages visited, which search terms led our customers to us, the country, the region and, if applicable, the city from which access is made, as well as the proportion of mobile devices accessing our websites, are recorded. The IP address of a computer transmitted for technical reasons is automatically anonymised and does not allow us to identify individual customers. We do not store any information that allows the customer to be identified.
Cookies from the following analysis/statistics services are used on our website:
Wix first-party cookies
We use Wix first-party cookies, a web analysis service from Wix.com Inc. based in Israel. Wix will use this information to analyse your use of the website, to compile reports on website activity for us and to provide other services relating to website activity and internet usage.
The information generated by cookies about your use of our website (including your IP address) is transferred to a Wix server in Israel, the European Union, the United Kingdom or the USA and stored there.
When transferring your personal data to a location outside Europe, Wix ensures that (i) a level of protection deemed adequate by the European Commission is in place or (ii) the relevant standard contractual clauses are in place (i.e. the applicable module of the standard contractual clauses for the transfer of personal data to third countries in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 4 June 2021, available here). June 2021, available here, and the ICO Addendum on International Data Transfers to the EU Commission's Standard Contractual Clauses version B1.0, in force from 21 March 2022, as revised in accordance with Section 18 of the Binding Corporate Rules)
You can generally prevent the installation of cookies by setting your browser software accordingly (see section 5.4.4). However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can find more information about data processing by Wix in the Wix data protection information: https://de.wix.com/about/privacy
5.4.3.3. Marketing- und Third Party-Cookies
Marketing and third party cookies are used to display adverts that are relevant to the customer and tailored to their interests. They are also used to limit the frequency with which an advert appears and to measure the effectiveness of advertising campaigns. They register whether a website has been visited or not. This information can be shared with third parties, such as advertisers. Cookies to improve targeting and advertising are often linked to third-party site functionalities.
Cookies from the following marketing / third party / service providers are used on our website:
· No marketing / third party service provider cookies
5.4.4. Deactivating or deleting all cookies
If you generally do not wish to use browser cookies, you can set your browser so that the storage of cookies is not accepted or you are asked each time whether you agree to the setting of cookies. Once cookies have been set, you can delete them in the web browser at any time. You can find instructions on how to do this in the help function of your web browser.
Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only want to accept our own cookies, but not the cookies of our service providers and partners, you can select the "Block third-party cookies" setting in your browser.
6. Newsletter
We use the services of wix.com to send newsletters. We use this service to organise and analyse the sending of newsletters. If you enter data for the purpose of subscribing to the newsletter (e-mail address), this data is stored by us and by rapidmail. Furthermore, rapidmail receives your name and gender from us for the purpose of sending the newsletter.
With the help of wix.com we can analyse our newsletter campaigns. When you open an e-mail sent with wix.com, a file contained in the e-mail connects to the wix.com servers. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked on. In addition, technical information is collected (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of our customers.
If you do not wish to be analysed, you can refuse your consent to receive newsletters or unsubscribe from the newsletter. For this purpose, we provide you with a corresponding link in every newsletter. You can also inform us directly at any time that you no longer wish to receive the newsletter.
For more information, please refer to the privacy policy of wix.com: https://de.wix.com/about/privacy
7. Data security
We protect your data using appropriate technical and organisational security measures. In particular, we protect your data against access by unauthorised third parties, against accidental or intentional manipulation or misuse, destruction and loss. Our data processing and security measures are continuously improved in line with technological developments.
Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
However, we would like to point out that data transmission over the Internet may be subject to security vulnerabilities. It is therefore unfortunately not possible to completely protect data transmitted via our website or by e-mail against access by third parties.
8. Data storage
Your data that is processed by us is stored on servers within Switzerland, unless expressly stated otherwise below.
·The data from the use of our website (see section 5.1 above) is stored in the EU, Israel and the USA.
Personal data collected will be deleted no later than ten years after collection. This does not apply to personal data that is required to fulfil an ongoing legal obligation or contractual relationship, or to assert, exercise or defend legal claims.
9. No disclosure of your personal data
We do not disclose your personal data to third parties unless you have consented to the disclosure of your data (see in particular section 6 above) or we are authorised or obliged to disclose data on the basis of statutory provisions or official or court orders. In particular, this may involve the disclosure of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.
10. Changes to this privacy policy
We reserve the right to amend these data protection provisions at any time with effect for the future. A current version is available on our website or in our shop.
11. Your rights
You have the right to request information about your personal data processed by us at any time.
You also have the right to request the correction of your personal data stored by us. In addition, you have the right to revoke any consent you may have given to the use of your personal data at any time for the future and to request the deletion of this data, provided that it is not (or no longer) needed by us to fulfil a legal obligation or to assert, exercise or defend legal claims.
You can assert your aforementioned rights at any time by contacting us at the address below.
If you are of the opinion that the processing of your personal data by us is contrary to the applicable data protection regulations, you also have the option of complaining to the Federal Data Protection and Information Commissioner (FDPIC).
Status: 1. Januar 2024
Natalie Gratwohl
Hünenbergerstrasse 2
CH-6330 Cham